Terms & Conditions

Effective Date: August 6, 2026

Welcome to CityFix Technical Services LLC. By accessing or using our website or requesting our services, you agree to be bound by the following Terms & Conditions. If you do not agree with these terms, please do not use our website or services.


1. Company Information

Business Name: CityFix Technical Services LLC

Website: cityfixappliance.shop

Email: info@cityfixappliance.shop

Phone & WhatsApp: 055 921 9824

Address: Al Barsha South Fifth – Jumeirah Village Triangle – Dubai, United Arab Emirates


2. Our Services

CityFix Technical Services LLC provides professional appliance repair, maintenance, troubleshooting, inspection, and related technical services for residential and commercial customers in Dubai.

Service availability may vary depending on location, technician availability, spare parts, and scheduling.


3. Independent Service Provider

CityFix Technical Services LLC is an independent appliance repair company.

We are not an authorized service center, not affiliated with, not sponsored by, and not endorsed by any appliance manufacturer unless expressly stated.

Any product names, trademarks, logos, or brand names appearing on this website are used solely to identify appliances that our technicians service.


4. Booking Appointments

Customers may request appointments through:

  • Phone

  • WhatsApp

  • Email

  • Website Contact Form

Submitting a booking request does not guarantee an appointment until it has been confirmed by our team.


5. Estimates & Quotations

Any quotation provided before inspection is an estimate only.

The final repair cost may change after the technician diagnoses the appliance.

Customers will always be informed of the final price before any repair work begins.

No repair work will proceed without customer approval.


6. Spare Parts

Replacement parts are supplied based on availability.

Depending on availability, we may use:

  • Genuine Parts

  • OEM Compatible Parts

  • High-Quality Replacement Parts

Part availability may affect repair completion times.


7. Warranty

Where applicable, warranty coverage applies only to:

  • The specific repair performed

  • The replacement parts installed by CityFix Technical Services LLC

The warranty does not cover:

  • Physical damage

  • Water damage

  • Electrical surges

  • Improper use

  • Customer negligence

  • Unauthorized repairs by third parties

  • Normal wear and tear

  • Different faults unrelated to the original repair

Warranty claims require proof of the original service.


8. Customer Responsibilities

Customers agree to:

  • Provide accurate contact information.

  • Ensure safe and reasonable access to the appliance.

  • Remove valuable belongings from the work area.

  • Disclose any known appliance issues before service.

  • Be available during the scheduled appointment or arrange access.


9. Payments

Payment is due upon completion of the approved repair unless otherwise agreed in writing.

We may accept various payment methods depending on availability.

Invoices or receipts will be provided upon request.


10. Cancellations & Rescheduling

Customers may cancel or reschedule appointments by contacting us as early as possible.

Repeated cancellations or missed appointments may affect future booking availability.


11. Limitation of Liability

While we strive to provide high-quality repair services, CityFix Technical Services LLC shall not be liable for:

  • Existing appliance defects

  • Manufacturer defects

  • Delays caused by unavailable spare parts

  • Delays beyond our reasonable control

  • Indirect or consequential losses

  • Loss of food resulting from appliance failure

  • Loss of business income or profits

Our liability shall not exceed the amount paid for the specific repair service.


12. Website Use

Users agree not to:

  • Use the website for unlawful purposes.

  • Attempt unauthorized access to our systems.

  • Upload malicious software or harmful content.

  • Copy or reproduce website content without permission.


13. Intellectual Property

All content on this website, including text, graphics, logos, images, designs, and layouts, is the property of CityFix Technical Services LLC unless otherwise stated.

Unauthorized copying, reproduction, or distribution is prohibited.


14. Third-Party Links

Our website may contain links to third-party websites for your convenience.

We are not responsible for the content, policies, or practices of external websites.


15. Privacy

Your use of our website is also governed by our Privacy Policy.

By using our services, you acknowledge that you have read and understood our Privacy Policy.


16. Changes to These Terms

CityFix Technical Services LLC reserves the right to modify these Terms & Conditions at any time.

Updated versions become effective immediately upon publication on this website.


17. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of the United Arab Emirates.

Any disputes shall be subject to the jurisdiction of the competent courts of the United Arab Emirates.


18. Contact Information

If you have any questions regarding these Terms & Conditions, please contact us.

CityFix Technical Services LLC

Website: cityfixappliance.shop

Email: info@cityfixappliance.shop

Phone & WhatsApp: 055 921 9824

Address: Al Barsha South Fifth – Jumeirah Village Triangle – Dubai, United Arab Emirates